Privacy Policy

Effective Date: December 20, 2023

 

Introduction

Zionta Store ("Zionta," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website zionta Store , interact with our products, or use our services.

1. Information We Collect

1.1 Personal Information: 

We collect personal information that you provide directly to us, such as:

• Contact information: Name, email address, phone number, shipping address
• Billing information: Payment method details (card number, expiration date, billing address)
• Account information: Usernames, passwords (stored securely)
• Product preferences: Size, color, temperature settings for heated products

1.2 Non-Personal Information:

We also collect non-personal information automatically through your use of our website, such as:

• Device information: Browser type, device type, operating system, IP address
• Browsing information: Pages visited, time spent on the website, click-through data
• Cookie data: Information stored on your device by our website

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill orders: To ship your products, send order confirmations, and handle returns and refunds.
• Provide customer service: To answer your questions, address your concerns, and provide support.
• Personalize your experience: To recommend products based on your preferences and browsing history.
• Improve our website and services: To analyze website traffic, track user behavior, and optimize our site for better performance.
• Marketing and advertising: To send you promotional emails and offers (you can opt out at any time).
• Prevent fraud and protect our business: To detect and prevent unauthorized activity and maintain the security of our website and data.

 

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except:

• Service Providers: We may share your information with trusted service providers who help us operate our website and fulfill your orders (e.g., payment processors, shipping companies, email marketing platforms). These third parties are obligated to protect your information and will only use it for the purposes we specify.
• Legal Requirements: We may be required to disclose your information to comply with laws, regulations, or court orders.
• Merger or Acquisition: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

 

4. Cookies and Similar Technologies

We use cookies and similar technologies to personalize your experience, remember your preferences, track website traffic, and serve targeted advertising. You can control your cookie preferences in your browser settings. However, disabling cookies may affect your browsing experience on our website.

 

5. Your Choices

You have the right to:

• Access and Correct Your Information: You can request to access, update, or correct your personal information at any time by contacting us.
• Unsubscribe from Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us.
• Withdraw Consent: You can withdraw your consent to our use of your personal information at any time by contacting us.
• Delete Your Information: You can request to delete your personal information by contacting us. We will comply with your request unless we are required to retain your information for legal or business reasons.

 

6. Security Measures

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and know that your child has provided us with personal information, please contact us.

 

8. International Data Transfers

We may transfer your personal information to servers located outside of your country to store and process it. We will take appropriate safeguards to protect your information if we transfer it to another country.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at info@zionta.com  or call us at +1 361-301-2343.