Billing Terms & Conditions
Effective Date: December 20, 2023
- Accepted Payment Methods
We accept the following payment methods for online purchases:
- Credit cards: We accept Visa, Mastercard, American Express, Diners Club, Discover, JCB and Apple Pay. Your credit card information will be securely processed through a PCI-compliant payment gateway.
- Order Processing
Orders are processed and charged to your chosen payment method once you complete the checkout process and confirm your order. You will receive an order confirmation email with details of your purchase.
- Currency
All prices on our website are displayed and charged in USD (United States Dollars).
- Security
We take the security of your payment information very seriously. We use industry-standard Secure Sockets Layer (SSL) encryption to protect your data during transmission over the internet. We also store your payment information securely in compliance with PCI-DSS standards.
- Fraud Prevention
We employ fraud prevention measures to protect our customers and our business. This may include verifying your billing address and shipping address and reviewing orders for suspicious activity. In some cases, we may contact you to verify your identity before processing your order.
- Order Cancellations
You can cancel your order before it is shipped by contacting our customer service team at info@zionta.com or by phone at +1 361-301-2343. If your order has already been shipped, you will need to follow our return and refund policy.
- Refunds and Chargebacks
If you are dissatisfied with your purchase for any reason, you can return your items within 30 days of delivery for a full refund. Please refer to our Return and Refund Policy for detailed instructions. If you choose to initiate a chargeback, we will attempt to resolve the issue directly with you before forwarding the chargeback to your credit card issuer.
- Customer Service
If you have any questions about our payment policy, please contact our customer service team at info@zionta.com or by phone at +1 361-301-2343.
- Changes to this Policy
We may update this Payment Policy from time to time. We will post any changes on our website with the effective date. We encourage you to review this Payment Policy periodically to stay informed about how we manage your payment information.